📌 1. Closing Coordinator (Entry-Level)

Location: Remote | Full-Time

We’re seeking a Closing Coordinator to assist in managing real estate transactions from contract to close. If you’re detail-oriented and love staying on top of deadlines, this is for you.

Key Responsibilities:

  • Track and manage active transactions (residential, wholesale, rentals)

  • Coordinate with title/escrow, agents, lenders, and clients to gather and submit required paperwork

  • Ensure compliance with deadlines, documents, and timelines

  • Organize and maintain digital files in Google Drive

  • Send out reminders and follow-ups to stakeholders

  • Prepare closing reports and task lists for weekly updates

Qualifications:
✅ Strong English (spoken and written)
✅ Detail-oriented and deadline-driven
✅ Basic knowledge of ChatGPT/AI tools
✅ Excellent follow-through and proactive communication
✅ Organized with strong time management
✅ Polite, calm, and professional—never rude
✅ Fast learner who can follow processes/SOPs
✅ Familiarity with Buildium, Outlook, Excel, and Google Drive is a plus


📌 2. Tracking & Coordination Specialist

Location: Remote | Full-Time

We’re hiring a Tracking & Coordination Specialist to support our operations and project workflows. If you love organizing, checking off tasks, and keeping things moving, you’ll thrive here.

Key Responsibilities:

  • Maintain and monitor task boards in Monday.com

  • Track property management tasks, project progress, and communication logs

  • Coordinate schedules between departments (leasing, maintenance, transactions)

  • Prepare weekly reports and summaries for leadership

  • Follow up with internal and external team members to meet deadlines

  • Update property records and ensure accuracy

Qualifications:
✅ Excellent English (written and verbal)
✅ Good with spreadsheets, dashboards, and timelines
✅ Understands how to use or learn AI tools like ChatGPT
✅ Friendly and respectful in all communication
✅ Highly organized and a strong multitasker
✅ Willing to take initiative, but knows when to ask for help
✅ Familiarity with Monday.com, Buildium, Google Suite, and Outlook is a plus


📌 3. Concierge & Phone Support (Inbound & Outbound)

Location: Remote | Full-Time | Flexible Hours

We’re hiring a Concierge & Phone Support Assistant to answer calls, provide assistance, and support our guest and client experience. Ideal for someone with a warm tone and solid English skills.

Key Responsibilities:

  • Answer inbound calls (from tenants, clients, vendors) via RingCentral

  • Make outbound confirmation or follow-up calls for appointments and inquiries

  • Log all communications clearly in our CRM or designated tools

  • Relay urgent issues to the correct department promptly

  • Use polite, professional, and clear language at all times

  • Document call summaries and tasks in Monday.com or Google Sheets

  • Handle occasional chat/email support as needed

Qualifications:
✅ Excellent English—clear, polite, and professional
✅ Confident on the phone; knows how to de-escalate tense conversations
✅ Familiar with or willing to learn RingCentral, Signal, and ChatGPT
✅ Good listener and communicator
✅ Can follow scripts and call guides
✅ Friendly, patient, and well-mannered


📌 4. Leads Specialist (Entry-Level)

Location: Remote | Full-Time | Commission Bonuses

We’re looking for a Leads Specialist to assist with managing new lead inquiries, screening applicants, and supporting leasing or sales teams. Perfect for someone curious, people-oriented, and goal-focused.

Key Responsibilities:

  • Respond to leads from Zillow, Apartments.com, Facebook, and inbound emails

  • Screen potential renters or buyers based on predefined criteria

  • Log all leads into Buildium or CRM and tag them correctly

  • Follow up with unresponsive leads at set intervals (SMS, email, call)

  • Set up showing appointments and notify internal team

  • Help prepare drip campaigns and automated replies using ChatGPT and CRM tools

Qualifications:
✅ Strong written and spoken English
✅ Professional, respectful, and good at reading tone
✅ Basic knowledge of ChatGPT or automation tools
✅ Self-motivated, with strong attention to lead status and follow-ups
✅ Familiarity with Excel/Google Sheets and real estate platforms preferred
✅ Friendly tone—can build rapport but stay professional